2021 ISANA International Conference Online Program
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Registration to the online conference includes access to the full program below, the Networking Hub, Exhibition Hall, Resource Gallery and all online networking sessions. Attendees do not need to identify which sessions they wish to attend before the event. The conference aims to provide all sessions on-demand to registered delegates for a 6 months post-event. Please note 2021 is an election year, the AGM will be held on Thursday 2 December from 1235 – 1315. Program times are listed in AEDT. To convert program times to your timezone, CLICK HERE
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| DAY ONE WEDNESDAY 1 DECEMBER 2021 |
| 0940 – 1000 ICEBREAKER DELEGATE NETWORKING |
| 1000 – 1130 OPENING PLENARY |
| Session chair: Bronwyn Gilson |
| Acknowledgement of Country Welcome & President’s Address Bronwyn Gilson, ISANA Australia President ![]() |
| KEYNOTE SPEAKER A global education – the Australian point of difference Claire Field ![]() |
| 1130-1200 | Exhibition Break |
| 1200 – 1330 PLENARY PANEL ONE Connected, Creative, Caring: Australian International Education Strategy 2021 – 2030 |
| Facilitator: Danielle Hartridge |
| Panellists: Toshi Kawaguchi – Director, International Education and Study NSW, Investment NSW Hon. Phil Honeywood – Chief Executive Officer, IEAA Oscar Zi Shao Ong – National President, CISA Simon Moore – Assistant Secretary, Partnerships, Australian Government Department of Education, Skills and Employment (DESE) |
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| 1330 – 1400 | Exhibition Break |
| 1400 – 1520 CONCURRENT SESSION #1 |
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| TIME | COMPLIANCE, POLICY AND ESOS
Session chair: Molly Bonnefin |
FUTURE OF INTERNATIONAL EDUCATION
Session chair: Sharon Cook |
WORKSHOP 1 |
| 1400 – 1420 | English Language Admission Requirements: A Global Perspective Vincent Blokker, Michael James IDP Education |
Career and Social Support for Future International Students in High Schools Nancy Arthur University of South Australia |
WORKSHOP (1400 – 1500) Building a peer to peer digital community for offshore international students Kerry Valentine Bond University Ben Hallett Vygo |
| 1420 – 1440 | National Property Accreditation Scheme (NPAS) Geoff Denison Student Accommodation Association |
Not what anyone expected: Australian international education and COVID-19 Steve Nerlich Australian Government Department of Education, Skills and Employment |
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| 1440 – 1500 | Guardianship, More Than a Visa Requirement Patrick Ashe Monash College |
Locked out of China – a narrative analysis of international students unable to return to China during the pandemic and the impacts it has on the future of international education in a contemporary leading international education destination Stephanie Hollings Beijing Normal University |
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| 1500 – 1520 | Live Group Q&A | Live Group Q&A | |
| 1520 – 1540 | Exhibition Break |
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| DAY TWO THURSDAY 2 DECEMBER 2021 |
| 1000 – 1015 DELEGATE NETWORKING |
| 1015 – 1115 PLENARY SESSION DAY TWO |
| Welcome & Recap Sharon Cook – Conference Co-Convenor |
| KEYNOTE SPEAKER How to craft humanistic international student centric communications amidst the pandemic Div Pillay ![]() |
| 1115 – 1135 | Exhibition Break |
| 1135 – 1235 PLENARY PANEL TWO Implications of emerging EdTech |
| Facilitator: Claire Field ![]() |
| Panellists: Duco van Breemen| CEO, Haymarket HQ Jamie Ford | Global Executive Director, Design, Practera Matt Carter | Senior Manager, eLearning Design and Operations – Learning Innovation, Monash College Saroj Basnet | Founder/CEO at Vishma Studio |
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| 1235 – 1315 | AGM/Elections (Please register in advance) |
| 1315 – 1335 | Exhibition Break |
| 1335 – 1440 CONCURRENT SESSION #3 |
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| TIME | INNOVATION
Session chair: Annette Kalczynska |
COMPLIANCE, POLICY AND ESOS
Session chair: Samantha Hilbig |
IMPACT OF INTERNATIONAL EDUCATION EXPERIENCE
Session chair: Sharon Cook |
| 1335 – 1345 | 1335 – 1340 Work Rights Volunteers: Combatting Wage Theft through Peer-to Peer Education Peter Freeman Australian Catholic University |
Strategies to a consistent, non-biased quality education agent approach Bikesh Shrestha Universal Thought Consult |
Resilience Against Racism – understanding racism experienced by international students. Wesa Chau Resilience Against Racism |
| 1345 – 1355 | 1340 – 1350 Supporting Offshore International Students: Creating a Community Kristen Sharma Victoria University of Wellington |
Compliance with student progression and academic support requirements in an online setting: tensions, challenges and solutions Mo Kader Consultica Worldwide |
IMPACT OF DISTANCE LEARNING ON TEACHERS AND STUDENTS WELLBEING Sabrina Doig University Of Otago |
| 1355 – 1405 | 1350 – 1410 Aotearoa New Zealand’s experience of innovative partnership, engagement and collaboration Ross Crosson Education New Zealand | Manapou ki te Ao |
International Student Water Safety Video Mike Anderson Surf Life Saving NSW/ NSW Police |
How to Tackle COVID-19 related isolation for onshore and offshore students through peer led programs (Student Minds at UNSW) Nayonika Bhattacharya University of New South Wales |
| 1405 – 1420 | 1410 – 1440 Live Group Q&A |
1405 – 1425 Raising the Bar: Quality Assurance Standards for Education Agents Patrick Pheasant NEAS Australia |
1405 – 1425 A Discussion on Academic Freedom Madeline Everett Scholars At Risk |
| 1420 – 1440 | 1425 – 1440 Live Group Q&A |
1425 – 1440 Live Group Q&A |
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| 1440 – 1500 | Exhibition Break |
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| 1500 – 1600 CONCURRENT SESSION #4 |
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| TIME | INNOVATION
Session chair: Annette Kalczynska |
STUDENT EXPERIENCE
Session chair: Nuala Myatt-Bocarro |
INNOVATION
Session chair: Bronwyn Gilson |
| 1500 – 1520 | Marni naa pudni – ‘Welcome’ to an exploration of an Indigenous and international cultural exchange (IICE) pilot program Shawna Hooton & Teegan Bryant University of Adelaide |
International student perspectives on a new approach to teaching and learning Robyn Cetinich Southern Cross University |
Collaboration is key to providing food security to international students during COVID-19 Sarah Parrington StudyAdelaide |
| 1520 – 1540 | Development of the post-COVID destination specific sector marketing plan for Auckland Schools. Rachel Fenton Auckland Grammar School Lynda Lidgard Rangitoto College |
Offshore Student Support Jo Cassidy & Charlotte Long UNSW |
Advancing Victoria’s student experience initiatives in response to COVID-19 to support students on and offshore James Borman Study Melbourne |
| 1540 – 1555 | Live Group Q&A | Live Group Q&A | Live Group Q&A |
| 1555 – DAY TWO CONCLUDES | |||
| DAY THREE Friday, 3rd December 2021 |
| 1000 – 1015 DELEGATE NETWORKING |
| 1015 – 1125 PLENARY SESSION DAY THREE |
| Welcome & Recap Annette Kalczynska – Conference Co-Convenor |
| PLENARY PANEL THREE Are we adequately supporting our international students? |
| Facilitator: Maryann Seow |
| Panellists: Helen Kronberger | Manager, International Education (Global Engagement), Australian Trade and Investment Commission (Austrade) Brett Blacker | CEO, English Australia Fouli Christmann | Senior Assessment Manager ESOS/CRICOS Team, TEQSA Chris Beard | Executive Director, ISANA NZ |
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| 1125 – 1155 | Exhibition Break |
| CLOSING PLENARY SESSION |
| 1320 – 1420 PLENARY PANEL FOUR Student partnerships – the future of international education through a student-led consultative approach |
| Facilitator: Charlotte Long |
| Panellists: Manpreet Kaur – Client Engagement Manager, IDP Connect ![]() Featuring our 2021 ISANA Bursary student representatives: Ashrika Paruthi – Councillor, Ethnocultural & International Students’ Officer, University of Sydney Mark Joseph Taneco – International Student Ambassador, City of Sydney – International Student Leadership and Ambassador (ISLA) Miriam Sara Perera Dodamwalage – National Treasurer, Council Of International Students Australia |
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| 1425 Conference Close and Handover Annette Kalczynska – Conference Co-Convenor |
| 1500 – 1700 POST-CONFERENCE WORKSHOPS These Professional Development opportunities will be held Friday 3rd December and are an additional cost to attend. Please book during registration. |
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| WORKSHOP 1 | WORKSHOP 2 | WORKSHOP 3 |
| A hybrid mental health training for non-mental health trained professionals working with international students Coby Liew ![]() |
Turning complaints into opportunities Sharna Ansah Office of The Commonwealth Ombudsman |
The regulatory crossroads between HESF and ESOS Hilary Winchester M.A., D.Phil (Oxon.), FAICD ![]() |
















