Mr Greg Zaharis, Ms Kris De Liseo “The show must go on” During the Global Health Crisis, it has not been easy to initiate and maintain communication with struggling students, in order to both discuss and assist in accessing available support. The pandemic has not only...
Conference Proceedings › Page 22
Disruptive (or constructive) communication practice with future students, agents during COVID-19 in respect to ESOS’s National Code Standard 1-4: Key findings, opportunities for future
Oct 23, 2020
Mr Tanveer Shaheed1 1Macquarie University, Australia While we are in ANZ having strict travel restrictions, international student recruitment is still progressing. International students are now enrolling themselves via online and attending their classes through...
Consumer protection and the National Code: How ESOS for students aims to empower international students during their student journey in Australia
Oct 23, 2020
Ms Danielle Hartridge1, Ms Molly Bonnefin2 1Independent, Melbourne, Australia, 2ISANA, Melbourne, Australia The ESOS legislation protects and enhances the experiences of international students studying in Australia. The National Code (Standard 2) states that...
When life gives you lemons, make lemonade: Cultural connections without borders
Oct 23, 2020
Ms Annette Wheatley1 1University Of Adelaide, Adelaide, Australia Global IQ Connect, launched in 2017, is an extracurricular program to increase cross-cultural communication skills for all students at the University of Adelaide. This was reached through face-to-face...
Study Melbourne’s student experience initiatives in the face of the coronavirus (COVID 19) pandemic
Oct 23, 2020
Ms Kim Cleary, Chris Lee, Kathryn Lysons, The purpose of this presentation is to share the lessons learned by Study Melbourne in effective delivery of student experience initiatives during the coronavirus (COVID 19) pandemic. International students in Victoria have...
An Under 18 program with a difference
Oct 23, 2020
Ms Nicolle Walker1, Mr Rhys Leppan1 1Deakin College, Burwood, Australia The purpose of this presentation is to talk about how Deakin College has developed and successfully run a unique Under 18 program and how we continue to offer support to Under 18 international...
La Trobe Buddy Program, connecting like minded students for cross cultural friendship and community
Oct 23, 2020
Ms Mandy Kitchener1, Mr Simon Jeanes1, Ms Helen Zhang1 1La Trobe University, Bundoora, Australia The Buddy Program was created in 2019 to address social isolation on campus and help facilitate students to make friends, develop peer networks and engage in cross...
International Student Lounge: Connecting and Engaging Students Online
Oct 23, 2020
Ms Rebecca Hodge1, Ms Tanya Trebilcock 1La Trobe University, Bundoora, Australia Fostering social connectedness and effective information provision to international students during the remote learning and working environments of 2020 is a challenge that La Trobe...
eFriends support international students as life goes online
Oct 23, 2020
Ms Helen Zhang1, Ms Lakna Gunawardana1, Miss Yiru (Penny) Wang1 1La Trobe University, Bundoora, Australia This year, as the situation with COVID-19 continues to evolve rapidly, La Trobe University has shifted to online teaching and learning and transitioning to...
Gold Coast Student Hub: Role in Supporting & Connecting Student Community in the times of the Pandemic
Oct 23, 2020
Mr Mohit Trivedi1 1Study Gold Coast, Gold Coast, Australia Study Gold Coast is the peak education & training industry body for the Gold Coast. Study Gold Coast operates the Gold Coast Student Hub within with support from the City of Gold Coast, Queensland...