ISANA Updates

2024 ISANA ACTiveNSW Branch PD

Industry Check-in and Catch-ups These regular sessions are designed to network, collaborate, and exchange ideas without taking up too much of your time.  ISANA Members, friends and colleagues are all welcome, there is no cost involved;  a sign of ISANA’s support for...

ONLINE ISANA PD | APRIL 11

ONLINE ISANA PD | APRIL 11

Aside from handling complaints, the Ombudsman’s Office also publishes information on trends and systemic issues that it observes in complaints and gives guidance to providers on best practice complaint handling. Klara Major works in the Industry Investigations team at...

ONLINE ISANA PD | MARCH 26

ONLINE ISANA PD | MARCH 26

Education providers who enrol international students are required to comply with the ESOS legislative framework. This framework consists of the Education Services for Overseas Students Act 2000 (ESOS Act), the National Code of Practice for Providers of Education and...

Foundations of International Student Management & Advising

While the growth of international education and international student enrolments has changed the way we provide services to students over the past decade, the principles of effective and accurate student advising remain key to successful student experiences. This...

2023 Conference Program

Wednesday 6 December 2023 0800 - 1800 RegistrationMain foyer, Rydges World Square Sydney 0845 - 1030 Opening PlenaryBallroom 2 & 3 Session Chair Kashif Chauhan 0845 - 0855 Welcome to CountryMichael West 0855 - 0900 Conference OpeningKashif ChauhanConference...

Disputes about academic misconduct decisions

De Marco L1, Major K1 1Commonwealth Ombudsman, Canberra, Australia Contract cheating. Plagiarism. Collusion. Fabrication. Recycling work. Exam cheating. Use of generative AI. Education providers have their work cut out for them when it comes to educating students...