Industry Check-in and Catch-ups These regular sessions are designed to network, collaborate, and exchange ideas without taking up too much of your time. ISANA Members, friends and colleagues are all welcome, there is no cost involved; a sign of ISANA’s support for...
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ONLINE ISANA PD | APRIL 11
Mar 12, 2024
Aside from handling complaints, the Ombudsman’s Office also publishes information on trends and systemic issues that it observes in complaints and gives guidance to providers on best practice complaint handling. Klara Major works in the Industry Investigations team at...
ONLINE ISANA PD | MARCH 26
Mar 6, 2024
Education providers who enrol international students are required to comply with the ESOS legislative framework. This framework consists of the Education Services for Overseas Students Act 2000 (ESOS Act), the National Code of Practice for Providers of Education and...
Foundations of International Student Management & Advising
Mar 5, 2024
While the growth of international education and international student enrolments has changed the way we provide services to students over the past decade, the principles of effective and accurate student advising remain key to successful student experiences. This...
2023 Conference Program
Jan 23, 2024
Wednesday 6 December 2023 0800 - 1800 RegistrationMain foyer, Rydges World Square Sydney 0845 - 1030 Opening PlenaryBallroom 2 & 3 Session Chair Kashif Chauhan 0845 - 0855 Welcome to CountryMichael West 0855 - 0900 Conference OpeningKashif ChauhanConference...
Intervention Strategy Framework Designing and road-testing an Intervention Strategy Framework in a pathway college
Jan 9, 2024
Anwia L2, Krajewska A2, Wirth P1 1WSU Sydney City Campus 2SIBT The National Code of Practice for Providers of Education and Training to Overseas Students 2018 requires that Education Providers have an intervention strategy framework. What does this mean when we...
Belonging and Connection – why is this so hard and how can it be easier?
Jan 9, 2024
van Rooyen A1 1Confidence Hackers Belonging and Connection have been big topics of international student research for ages, but somehow it still seems to escape us. So, what’s missing? and is there a ‘secret sauce’ to catapult us in the right direction? From a human...
How was your trip? Reflection strategies to enhance student learning during re-entry transitions
Jan 9, 2024
Arthur N1 1University Of South Australia, Adelaide, Australia A lot of attention has been paid to preparing students for international learning experiences through pre-departure programming and helping them to get ready for immersion into new cultural and country...
Credentials for a specialist profession: Introducing microlearning to the international education sector
Jan 9, 2024
Beard C, Cook S 1ISANA NZ , Silverdale, New Zealand , 2ISANA, 152 Macquarie St, Hobart , Australia Expertise at the right place and the right time is critical to a viable international education programme. With the upswing of international student enrolments and the...
Disputes about academic misconduct decisions
Jan 9, 2024
De Marco L1, Major K1 1Commonwealth Ombudsman, Canberra, Australia Contract cheating. Plagiarism. Collusion. Fabrication. Recycling work. Exam cheating. Use of generative AI. Education providers have their work cut out for them when it comes to educating students...

