ACTiveNSW PD

ACTiveNSW Professional Development

Venue: Department of Premier and Cabinet, 52 Martin Place, Sydney NSW 2000

Member Registration (any session) – FREE

Full Day Non-Member Registration – $95.00 (9:30am-4:30pm)

Session 1 Non-Member Registration – $60.00 (9:30am-12:30pm)

Session 2 Non-Member Registration -$60.00 (1:30pm-4:30pm)

Why not become an ISANA member instead? Membership starts from $150 which provides you with free participation in all ACTiveNSW Branch Professional development sessions throughout the year.    Join today

Session 1: Understanding the International Student Life-Cycle

(9.30am- 12.30pm – morning tea and lunch included)

As professionals working with international students in Australia, it is important to be aware of and understand the critical stages and milestones for the average student. When we are aware of the challenges and issues faced by international students, we are better able to support, assist and advise. Being pro-active and understanding also enables us to develop appropriate strategies that will contribute positively towards the overall international student experience.

This half day interactive workshop will explore the international student lifecycle. Participants will be encouraged to bring to the session student issues and share successful strategies, including community resources.

This workshop is relevant to all staff who work in the international student sector in any capacity.

Session 2: Managing International Student Critical Incidents

(1.30pm – 4.30pm – afternoon tea and lunch included)

A critical incident involving an international student is distressing for families, friends and staff. The effective management of any critical incident is important. Not only is it important to assist and support affected parties, it is also important to ensure that the situation is not worsened through mismanagement.

This workshop is designed to for those that work with International Students at any level. It deals with the practical issues of preparation, planning of policy and dealing with actual critical incidents.

The half-day session aims to give you the resources and knowledge to devise or revise policy and procedural guidelines for a critical incident.

Program outline:

• Definitions and Examples of a critical incident

What is a critical incident?

• Critical Incident preparation and response

Pre-incident preparation and responses

• Policy Development

Looking at resources and guidelines in developing policy and procedures

• Self Care

Who looks after us?

This interactive workshop will draw on case studies and participants will be encouraged to share scenarios and cases.

About the presenter

National President: ISANA International Education Association

Mary Ann Seow is the current National President of the ISANA International Education Association. She was elected into the position in December 2013 and is serving her second term. Mary Ann has been a member of the ISANA National Council since 2009 and has been actively involved in international education in Australia for over 15 years. She arrived as an international student from Singapore to study in Adelaide and holds post-graduate qualifications in Politics, Psychology and Communications from Flinders University and the University of South Australia. She has worked in the higher education sector in a variety of roles. These have included industrial relations, human resource management, academic teaching and research, international student services and corporate training. Her passion lies in working in the international education sector and collaborating with agencies, student groups and peers to assist and support international students and to advance research in international education.