2022 ISANA & IEAA Online Under 18 Masterclass

ISANA and IEAA are pleased to announce the third annual Under 18 Masterclass. This year will consist of two Masterclasses.

 

Masterclass #1: Influencing International Students and their guardians, with Cultural Intelligence How to break through cultural barriers when rules get ignored.

  • Date: 25 August 2022
  • Time: 12.00pm – 1.45pm (AEST)
  • Via Zoom
  • Facilitator: Craig Shim, Director, Alphacrane Intercultural Specialists

This workshop helps you to understand how to apply cultural intelligence to create better mutual understanding and ensure that the student experience you provide for under-18s is a safe and rewarding one. As an active participant, you’ll be invited to identify cross-cultural frustrations relating to rules being ignored by students and/or their guardians, and advice not being followed. You will have opportunities during the workshop to discuss these work-related experiences in a safe and confidential peer-learning environment facilitated by one of Australia’s leading qualified intercultural consultants, Craig Shim. By the end of the program, you will have collaborated with your peers to identify practical cross-cultural strategies that address challenges specific to your role

Topics covered:

  • Cultural attitudes and behaviours
  • Cultural expectations and motivators
  • Cultural differences in people’s mindset when it comes to following rules and taking advice
  • Trust and relationship-building
  • Influencing and negotiating
  • Managing difficult conversations

Alphacrane Intercultural Specialists are a Queensland-based consultancy specialising in cross-cultural business and communication skills to boost our clients’ international and cross-cultural capabilities. Craig Shim is a qualified intercultural consultant with over two decades of international experience. He is the director of Alphacrane Intercultural Specialists, and co-founder of Project Global Citizen, a global movement that delivers cultural competency programs to make tertiary students employable anywhere in the world.

 

 

Masterclass #2: Monitoring, Reporting & Accommodation Best Practice.

  • Date: Thursday, 1st September
  • Time: 12.00pm – 1.30pm (AEST)
  • Via Zoom
  • Facilitators: Matthew Sims, Student Success Adviser & Debbie Armstrong, Manager Student Services (Accommodation & Administration), The University of Adelaide College

This session will show how the University of Adelaide College team have developed U18 welfare reporting to families to be more user friendly including the use of home language and how the College matches students with and maintains close contact with U18 accommodation providers, to ensure the best outcomes for students.