Implications of emerging EdTech

Panel Overview: Educational Technology (EdTech) has evolved rapidly from its early iterations as embedded videos in slides and computer-assisted communication. Today the world of EdTech, the combined use of computer hardware, software, and educational theory and...

Turning complaints into opportunities

Ms Sharna Ansah1 1Office Of The Commonwealth Ombudsman, Melbourne, Australia Turning complaints into opportunities At the height of the nationwide lock-downs in 2020, the Office of the Commonwealth Ombudsman saw a spike in complaints from international students. Both...