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Managing Critical Incidents with facilitator, Mary Ann Seow.

This workshop is designed for those that work with International Students at any level. It deals with the practical issues of preparation, planning of policy and procedures and practical ideas (case studies) to deal with actual critical incidents. The half-day session aims to give you enough practical ideas, resources and knowledge to devise or revise policy and procedural guidelines and the steps needed in managing a critical incident. We will also look at issues relating to a natural disaster.

Program Outline:

• Definitions and examples of a critical incident
• What is a critical incident?
• Policy development, resources and assistance in developing policy, preparation
• What do we need to do? Support for other students and also staff
• Join colleagues for an opportunity to discuss this complex topic of Managing Critical Incidents

Venue:

Townsville City Campus – JCU Australia is an easy taxi ride from the airport.

Accommodation:

options located close to the campus…

1. https://www.grandchancellorhotels.com/hotel-grand-chancellor-townsville
2. http://www.theplazahotel.com.au/
3. https://www.grandhoteltownsville.com.au/?utm_source=GooglePlus&utm_medium=GooglePlus&utm_campaign=GooglePlus

Cost:

(includes morning tea and lunch)

$50 – ISANA members

$150 – Non members

$220 – Non‐members + ISANA membership (please click here to email the secretariat for this option)